Welcome to Vapes Superstore ("we", "us", "our"). These Terms & Conditions govern your access to and use of the Vapes Superstore website, including all information, products, services, content and functionality made available through this website.

By accessing, browsing or using this website, creating an account or placing an order, you acknowledge that you have read, understood and agree to be bound by these Terms & Conditions, together with our Privacy Policy, Shipping Policy and Returns Policy. If you do not agree with these Terms, you must not use this website.
These Terms apply to all visitors, customers, account holders and users of the website.

2. Eligibility
You must be at least 18 years of age, or the minimum legal age required under the laws applicable to your location, to purchase products from Vapes Superstore.
By using this website you represent and warrant that: you satisfy all applicable legal age requirements; any information you provide is accurate and complete; you are legally permitted to purchase the products you order; and you will comply with all applicable Commonwealth, State and Territory laws We reserve the right to request age verification at any time before or after an order is placed. We may refuse, suspend or cancel any order if satisfactory verification is not provided.

3. Australian Regulatory Compliance
Customers are solely responsible for ensuring that any purchase, possession, importation or use of products complies with all applicable Australian laws and regulations relevant to their State or Territory.
Certain products may require a prescription or may otherwise be subject to restrictions under Australian law. It is the customer's responsibility to understand and comply with any applicable legal requirements before placing an order. Nothing on this website should be interpreted as legal, medical or professional advice.

4. Website Use You agree to use this website only for lawful purposes.
You must not: use the website in any unlawful manner; interfere with website security or functionality; attempt unauthorised access to any systems; upload malicious software or harmful code; misuse customer accounts; scrape or copy website content without permission; impersonate another person or organisation; interfere with other users' enjoyment of the website.
Any breach may result in immediate suspension or termination of access.

5. Customer Accounts
You may create an account to simplify future purchases.
You are responsible for: maintaining the confidentiality of your login details; restricting access to your account; ensuring all account information remains accurate; notifying us immediately of unauthorised use.
We reserve the right to suspend or terminate accounts where fraudulent, unlawful or suspicious activity is suspected.

6. Product Information
We make reasonable efforts to ensure product descriptions, specifications, compatibility information, photographs and pricing are accurate at the time of publication.
However: colours may vary depending on your device; packaging may change from supplier images; specifications may change without notice; product availability cannot be guaranteed.
Images are provided for illustration purposes unless expressly stated otherwise.

7. Product Availability
All products displayed are subject to availability. Stock levels shown on the website may occasionally differ from actual inventory due to simultaneous purchases, supplier updates or technical issues.
If an item becomes unavailable after an order is placed, we may: contact you regarding alternatives; partially fulfil your order; or cancel the unavailable item and provide an appropriate refund where applicable.

8. Pricing
All prices displayed on this website are shown in Australian Dollars (AUD).
Unless otherwise stated, displayed prices include GST where required by Australian law. While every effort is made to maintain accurate pricing, errors may occasionally occur. If an incorrect price has been published, we reserve the right to: cancel the affected order; refuse supply; refund any payment received; or contact you with the correct pricing before processing.
Prices may change at any time without prior notice.

9. Orders
Submitting an order does not automatically create a binding contract. All orders remain subject to acceptance by Vapes Superstore.
We reserve the right to decline, limit or cancel any order where we reasonably believe: legal requirements have not been met; payment cannot be verified; suspected fraud exists; stock is unavailable; pricing errors occurred; shipping restrictions apply; or other circumstances make fulfilment impractical.

10. Payments
Payment must be successfully authorised before goods are dispatched. Accepted payment methods are displayed during checkout and may change without notice. We utilise secure payment processing providers. However, we do not store complete payment card information on our systems unless expressly stated. If payment cannot be authorised, your order may be delayed or cancelled.

11. Promotions and Discount Codes
Promotional offers are subject to their individual terms. Unless expressly stated: only one discount code may be used per order; promotions cannot be exchanged for cash; discounts cannot be applied retrospectively; promotions may be withdrawn without notice; misuse of promotional offers may result in cancellation.
We reserve the right to invalidate discounts obtained through error, misuse or technical malfunction.

12. Order Cancellation
Customers may request cancellation before dispatch.
Once an order has been shipped, cancellation may no longer be possible and our Returns Policy will apply. We reserve the right to cancel orders where necessary due to stock shortages, payment issues, legal requirements or suspected fraudulent activity. Any refund will be processed using the original payment method where appropriate.

13. Shipping
Shipping estimates provided on the website are indicative only. Delivery timeframes may vary due to courier delays, weather events, public holidays, customs processing, regional locations or circumstances beyond our reasonable control. Risk of loss or damage generally transfers in accordance with applicable Australian law and the relevant shipping arrangements.
Customers are responsible for ensuring delivery details are accurate before placing an order. Incorrect addresses may result in additional delivery charges.

14. Customer Responsibilities By purchasing from Vapes Superstore, you acknowledge that you are responsible for ensuring the products you order are suitable for your intended lawful use and that you comply with all applicable legislation in your jurisdiction. You are also responsible for reading any instructions, warnings or product information supplied with your purchase and for using products safely and responsibly.